The Delight of Communication
“Two delights drove the Web: one of being told by a stranger your Web page has saved their day, and the other of discovering just the information you need and for which you couldn’t imagine someone having actually had the motivation to provide it.”
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“Now, people are making another mental move. There is realization now, ‘It’s not the documents, it is the things they are about which are important’. Obvious, really.”
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