The Epson Printer Ink Scam
I have come close to defenestrating my Epson R800 printer several times in the past year. When one of the R800’s eight print cartridges runs out of ink, the printer locks up and will not print.
For example, if the Gloss Optimizer cartridge which is only used for optimizing prints on glossy paper runs out, the printer will not print. Even if you are printing a letter which only uses the black ink, or a photograph on matte paper which does not use the gloss optimizer, the printer locks up and will not print.
This scam is by Epson’s design.
Epson engineered this gratuitous limitation in order for you to buy more Epson printer ink. There are chips on each printer ink cartridge whose primary purpose is to make sure you only use and buy Epson ink, and that you buy as much of it as possible.
This makes me angry, and I will not purchase or recommend an Epson product again unless Epson changes their ways, and it is not likely they will.
Does a printer manufacturer who treats customers with respect, and who thinks about the environment in addition to profits, exist? I’m afraid not, but I don’t think I’m alone in my willingness to pay a premium price for a printer designed, produced and marketed responsibly.
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